Supercommunicators: The Power of Conversation and Hidden Language of Connection

Supercommunicators: The Power of Conversation and Hidden Language of Connection

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  • Type:Epub+TxT+PDF+Mobi
  • Create Date:2024-02-21 07:21:41
  • Update Date:2025-09-07
  • Status:finish
  • Author:Charles Duhigg
  • ISBN:0593821408
  • Environment:PC/Android/iPhone/iPad/Kindle

Reviews

Stephen

This review has been hidden because it contains spoilers。 To view it, click here。 On Hold

Kayli Quirk

Read it。 Just read it。 Whether you are a working professional or stay at home parent this book is for you。 It helped me refine my skills and I truly felt it helped me land my huge promotion at work。 loved it! I just reviewed Supercommunicators by Charles Duhigg。 #NetGalley

Kelli Roberts

This is a fantastic book that everyone needs to read。 Particularly in the divisive and judgemental world that we are currently living in, the ability to communicate is more important than ever。 This book not only gives information that is easy to understand and assimilate, the examples and case studies cited are fascinating and relevant to our lives today。 I sped through every chapter, and look forward to being able to use this information in my own life。 Thanks to Netgalley and Random House for This is a fantastic book that everyone needs to read。 Particularly in the divisive and judgemental world that we are currently living in, the ability to communicate is more important than ever。 This book not only gives information that is easy to understand and assimilate, the examples and case studies cited are fascinating and relevant to our lives today。 I sped through every chapter, and look forward to being able to use this information in my own life。 Thanks to Netgalley and Random House for the advance digital copy! 。。。more

Orie at Let's Take A Shelfie

This was a very intriguing and timely read。 My job requires me to communicate with colleagues with various domains of expertise ranging from analysts to executives。 Charles Duhigg gives his readers a framework and tools to improve their communication skills。 The framework is based on the 3 questions that dominate most discussions: What's this really about?, How do we feel? and Who are we? and he gives readers real world examples, backed by science, from recruiting CIA operatives to gun violence This was a very intriguing and timely read。 My job requires me to communicate with colleagues with various domains of expertise ranging from analysts to executives。 Charles Duhigg gives his readers a framework and tools to improve their communication skills。 The framework is based on the 3 questions that dominate most discussions: What's this really about?, How do we feel? and Who are we? and he gives readers real world examples, backed by science, from recruiting CIA operatives to gun violence and vaccinations。 I found these pages to be quite insightful and gave me a number of tips on how to enhance my conversation (and negotiation) skills both at work and at home。 I was gifted a copy of Supercommunicators from Random House Publishing。 Opinions are my own。 。。。more

Curtis

From the first story of the FBI Negotiator, I was hooked。This was a very engaging book about three types of conversations。 What’s this really about, How do we feel conversation, and the Who are we conversation。The book takes a deep dive into all three conversation types with great examples of each。 What I enjoyed the most about this book is the author’s intentional movement from theory to practice。 At the end of the discussion of the conversation types, he includes a guide to using these ideas。 From the first story of the FBI Negotiator, I was hooked。This was a very engaging book about three types of conversations。 What’s this really about, How do we feel conversation, and the Who are we conversation。The book takes a deep dive into all three conversation types with great examples of each。 What I enjoyed the most about this book is the author’s intentional movement from theory to practice。 At the end of the discussion of the conversation types, he includes a guide to using these ideas。 I’ve now read all three of Duhigg’s books。 I thought they were all good。 This one is definitely worth reading, especially if you’re looking to become a better communicator。 。。。more

Mark Chimel

I think the premise of this book and much of the information contained it was very important and helpful。 The idea of supercommunicators and the skills and practices that make them was intuitive in a sense, but Duhigg also presented new insights in this regard。 I also liked his ideas of the three different types of conversations and how to best communicate in each was different。 All that being said, I think for at least 2/3 of this book, I would rate it very highly。 However, for the final third I think the premise of this book and much of the information contained it was very important and helpful。 The idea of supercommunicators and the skills and practices that make them was intuitive in a sense, but Duhigg also presented new insights in this regard。 I also liked his ideas of the three different types of conversations and how to best communicate in each was different。 All that being said, I think for at least 2/3 of this book, I would rate it very highly。 However, for the final third or so I felt like the book took on subject matter and delved into areas of communication that have been covered better in other books that I have read。 These parts dragged on a bit for me, which is why I ultimately did not rate this book higher。 Still, there is great information and new insights here that I think make this a solid read。*I received an eARC from the publisher via NetGalley in exchange for an honest review。 。。。more

Julie Hudson

A perfectly fine book about how to communicate effectively。I've always considered myself as scoring fairly highly on great communication scale but this book gave some interesting anecdotes and good advice on managing conversations to make them as effective as possible。The stat that stuck in my mind was that when 2 unknown people were put together and asked set questions to each other for an hour, over 50% of them kept in touch afterwards, having formed a deep connection due to their asking of th A perfectly fine book about how to communicate effectively。I've always considered myself as scoring fairly highly on great communication scale but this book gave some interesting anecdotes and good advice on managing conversations to make them as effective as possible。The stat that stuck in my mind was that when 2 unknown people were put together and asked set questions to each other for an hour, over 50% of them kept in touch afterwards, having formed a deep connection due to their asking of the right sort of questions about how they felt about particular things and sharing their experiences。I also really liked hearing about the football teams that merged Christian and Muslim players and how quickly the players assimilated and grew friendships despite previous distrust of each other and prejudices。I have put some of these techniques into practise as a result of reading this book and already found out some things about someone from asking better questions rather than "how long did it take you to get here?" type 'small talk' question。 We were at a private viewing at a gallery and I asked the lady who I have met about 3 times before whether she had any artistic flair (yes, she did a bit of painting) and did she still do it (no, she stopped after covid & an illness) / did she wish she still did it (yes, she would consider going back to it)。 Funnily enough in the end I got the feeling she got fed up of my questions and was itching to move on!! 。。。more

Charlsie Graves

4。5 — Not sure if I picked this book up to assess my level of communication, learn tips for improvement, better understand communication discourse, or enjoy the appealing cover art。 Perhaps it was a little of all which Duhigg made me realize as I made my way through this instructive & insightful look into how humans connect through transformational communication。Written in an easily accessible tone & chock-full of anecdotes from various walks of life, this exploration into communication & connec 4。5 — Not sure if I picked this book up to assess my level of communication, learn tips for improvement, better understand communication discourse, or enjoy the appealing cover art。 Perhaps it was a little of all which Duhigg made me realize as I made my way through this instructive & insightful look into how humans connect through transformational communication。Written in an easily accessible tone & chock-full of anecdotes from various walks of life, this exploration into communication & connection contains many nuggets of wisdom。 I’m an educational technology professional working in a school system that has been doing lots of thinking around the concept of hospitality。 This book provides much of the “how might this work” practicality that I crave when reading about abstract ideas while remaining rooted in a clear exploration into why “this” — namely love & an innate desire for authentic connection — matters。 I also appreciate its nod to online communication & nuance within the framework in this medium。 I can’t help but wonder how this book might be the same or different in a few decades after generative AI becomes more embedded in common human experience。 Ultimately I enjoyed it with the exception of the hard conversations/Netflix chapter (hence the 4。5 ⭐️)。 Although there is mention of stopping hard conversations that re-traumatize individuals, I don’t know that this point was emphasized enough。 There was more talk about working through discomfort & the reward being greater than the risk (based on the Sanchez experiment, at least)。 However, I felt this was minimizing the impact racism, sexism, & other forms of discrimination have on an individuals which places one party at much greater risk during said conversations which can lead to significantly consequential actions (including potential physical, emotional, & psychological harm)。 At risk of going against a major premise outlined in this book (i。e。 the importance of not trying to control others’ goals in communication through one’s clouded perspective), I could see a potential misinterpretation from readers regarding a desire to push vulnerability & perseverance of discomfort upon certain members of identity groups in the name of “trying to be a supercommunicator。” Never mind that even the framework of three conversations may or may not favor a certain cultural interpretation of what it means to negotiate。 There was also little-to-no mention of the influence of a performative culture on these difficult exchanges which in application have a significant power to derail, distract, or even defile such communication。 I applaud Duhigg for approaching “Who are we” conversations with optimism & an attempt at measured objectivity, but I believe it is a disservice to suggest to readers that we are all approaching hard conversations with equal positions of control & autonomy over even establishing guidelines/what it means to be safe。 Despite those concerns, I do highly recommend it — and not just because I really like the cover design。 If you are a fan of Adam Grant’s Think Again or Daniel Kahneman’s Thinking, Fast and Slow, I think you’ll appreciate this one as advancing an important glimpse into human behavior & our own self-actualization。 Grateful to NetGalley & Random House for the ARC。 。。。more

Amanda

*thank you to NetGalley and Random House for a copy of this eARC in exchange for my review*This is one of the most fascinating books on communication I’ve ever read。 And Charles Duhigg wrote it out of curiosity? That’s my kind of book。To put it plainly, all of us could use a lesson in how to avoid communication breakdowns, and it starts with how we think about and approach our own patterns of communication。 This book unites problem-solving research with colorful anecdotes and relevant examples。 *thank you to NetGalley and Random House for a copy of this eARC in exchange for my review*This is one of the most fascinating books on communication I’ve ever read。 And Charles Duhigg wrote it out of curiosity? That’s my kind of book。To put it plainly, all of us could use a lesson in how to avoid communication breakdowns, and it starts with how we think about and approach our own patterns of communication。 This book unites problem-solving research with colorful anecdotes and relevant examples。 Duhigg wastes no time in getting right to the heart of what works and what doesn’t。 And I won’t lie—I was super challenged by some of his findings。 Even as a communications professional myself, there is so much room to grow。If you’re interested in improving how you connect with the people around you, and (as the author puts it) unlocking the secret language of communication, don’t wait to read this one。 It’s honestly riveting。 Give it a go。 。。。more

Grace Ellen Hanna

This was my first Charles Duhigg book, so I wasn't sure what to expect, but I was pleasantly surprised given my history with these sorts of "how to" books。 Duhigg is expert at dissecting complex topics and distilling them into actionable insights, seamlessly blending engaging anecdotes with well-researched principles。 From dissecting successful public speakers to decoding the strategies of influential leaders。 Duhigg draws on a wide array of examples, making the content relatable and applicable This was my first Charles Duhigg book, so I wasn't sure what to expect, but I was pleasantly surprised given my history with these sorts of "how to" books。 Duhigg is expert at dissecting complex topics and distilling them into actionable insights, seamlessly blending engaging anecdotes with well-researched principles。 From dissecting successful public speakers to decoding the strategies of influential leaders。 Duhigg draws on a wide array of examples, making the content relatable and applicable to diverse audiences。 It is easily readable, entertaining, and approachable。 Will this book alone dramatically change your communication style and turn you into the supercommunicator you've always dreamed of being? I doubt it, but it certainly can't hurt。 (Thanks to the author and NetGalley for an advance copy of this book!) 。。。more

Sue

So many people feel disconnected today。 Our communication often lacks understanding and feels superficial。 Can we improve the way we listen and speak? Charles Duhigg thinks so and provides a how-to guide on being a better communicator。 His book will get you thinking about the conversations you have。 It did for me! I learned a lot, took many notes, and put some of Duhigg’s advice into practice。 Am I a Supercommunicator? Probably not, but I learned some skills that have improved how I listen and s So many people feel disconnected today。 Our communication often lacks understanding and feels superficial。 Can we improve the way we listen and speak? Charles Duhigg thinks so and provides a how-to guide on being a better communicator。 His book will get you thinking about the conversations you have。 It did for me! I learned a lot, took many notes, and put some of Duhigg’s advice into practice。 Am I a Supercommunicator? Probably not, but I learned some skills that have improved how I listen and speak。 Thanks to NetGalley, the publisher and author, for an advanced copy。 All opinions are my own。 。。。more

Anita Pomerantz

I never really read books that I would consider "self-help", but this title spoke to me, and I grabbed it on NetGalley。 Duhigg's advice on how to connect with others seems pretty straightforward and in some ways, intuitive, but he uses fascinating examples to illuminate the lessons。 I like case studies, and Duhigg doesn't boil them down to the point where all you get is a synopsis。 These cases really do show the reader the pitfalls of not being more conscious, more thoughtful about how you commu I never really read books that I would consider "self-help", but this title spoke to me, and I grabbed it on NetGalley。 Duhigg's advice on how to connect with others seems pretty straightforward and in some ways, intuitive, but he uses fascinating examples to illuminate the lessons。 I like case studies, and Duhigg doesn't boil them down to the point where all you get is a synopsis。 These cases really do show the reader the pitfalls of not being more conscious, more thoughtful about how you communicate。I found the afterward to be the best part of this book。 Duhigg shares a story about a longitudinal study that tracked people over a lifetime, and he selects two people's lives to highlight the importance of relationships to happiness。 This beautiful afterward reminds us why communication is so critical to our lives and why being more cognizant about how we do it can be life altering。 。。。more

Barbara

This isn’t a book about super communicators as much as it’s a book about to understand and connect with one another in the best way possible。 Duhigg has studied what makes for effective conversations and, in his usual entertaining way, broken that info into understandable chunks。 I am a social psychology junkie, and I loved every bit of this book。 Everyone interested in making better, deeper connections with people should read it。

Louise Foerster

There is possibly no book we need more than SUPERCOMMUNICATORS by Charles Duhigg。 With spare, enjoyable prose and terrific stories, Duhigg shares the means and methods by which the best communicators among us connect, ultimately uniting individuals in sharing a moment, a relationship, and possibly changing the world one conversation at a time。 Ridiculously, stratospheric praise? I think not。 Having read his well-written book with heart-pounding mind shifts, I have used his suggestions to great e There is possibly no book we need more than SUPERCOMMUNICATORS by Charles Duhigg。 With spare, enjoyable prose and terrific stories, Duhigg shares the means and methods by which the best communicators among us connect, ultimately uniting individuals in sharing a moment, a relationship, and possibly changing the world one conversation at a time。 Ridiculously, stratospheric praise? I think not。 Having read his well-written book with heart-pounding mind shifts, I have used his suggestions to great effect。 What he demonstrates is ultimately a way of making the world a smaller, more joyous place for everyone。 The organization was straightforward and logical, the progression of ideas a natural unfolding of a fresh approach to age-old frictions, and the entire book a positive learning experience。 It is his finest work yet -- and I loved his prior books。 I received a copy of this book and these opinions are my own, unbiased thoughts。 。。。more

Melissa

I imagine the world would be a much better place if everyone was required to read this book。 In Supercommunicators, Charles Duhigg takes us through chapter after chapter of learning the art of communication in all situations, from romantic relationships to workplace conversations, to the difficult conversations with those we know and with strangers。 I especially loved the chapter about learning to communicate with others that don't share your beliefs in a constructive way where both sides feel h I imagine the world would be a much better place if everyone was required to read this book。 In Supercommunicators, Charles Duhigg takes us through chapter after chapter of learning the art of communication in all situations, from romantic relationships to workplace conversations, to the difficult conversations with those we know and with strangers。 I especially loved the chapter about learning to communicate with others that don't share your beliefs in a constructive way where both sides feel heard, rather than devolving into a shouting match or loss of friendships, as we see so often in today's volatile online world。I took so many notes and have learned many tools on how to have deeper, more meaningful conversations with everyone I come in contact with。 This book will definitely be a reread for me。 。。。more

Read Walk Repeat

This was an interesting and insightful look at something we spend so much of our time doing, but don’t always do well - communicating。 I appreciated that the author narrowed down the key take-aways and then used stories from a variety of areas in order to build understanding。 My favourite sections referenced the CIA and The Big Bang Theory, but there were lots of other stories。 Some parts read like a text book, but most of this book was pretty engaging。 I’d recommend this book to anyone who want This was an interesting and insightful look at something we spend so much of our time doing, but don’t always do well - communicating。 I appreciated that the author narrowed down the key take-aways and then used stories from a variety of areas in order to build understanding。 My favourite sections referenced the CIA and The Big Bang Theory, but there were lots of other stories。 Some parts read like a text book, but most of this book was pretty engaging。 I’d recommend this book to anyone who wants to build their communication skills for either personal or work reasons。 。。。more

Kimberly

This book was fantastic! I learned a lot from this, especially about the different TYPES of conversations。 I had no idea that this was a huge part of how miscommunication happens。 I tend to me a person who has a more emotional conversation, and my husband is more logical。 I always felt like he wasn't listening to me or understanding me。 It turns out, we were just having two different types of conversations。 I explained the concept to him and our communication has been SO MUCH better。 Sometimes I This book was fantastic! I learned a lot from this, especially about the different TYPES of conversations。 I had no idea that this was a huge part of how miscommunication happens。 I tend to me a person who has a more emotional conversation, and my husband is more logical。 I always felt like he wasn't listening to me or understanding me。 It turns out, we were just having two different types of conversations。 I explained the concept to him and our communication has been SO MUCH better。 Sometimes I even start the conversation with "I'm communication via an emotional conversation" and he knows how to proceed in that conversation。 I can't wait to try out these concepts in a work environment。 I have already been recommending this book to others and I plan to buy a physical copy to highlight and make notes in, when it's released。 Thank you to Netgalley and Random House Publishing Group for this e-arc copy。 。。。more

Maggie Murdock Nichols

This book made me consider who is a super communicator in my life and how I can become a better communicator。 The use of terms like “identity threat” helped me understand ways conversations can go terribly wrong。 Lots of science with some tips dotted in。

Almas Gandhi

Great takeaways and practical examples to reinforce learnings。

Lisa Davidson

What makes communication work? As a librarian, I learned that when people came to me with a question, they often had a completely different question they were unable to articulate。 This book is about finding out what the real conversation is by making connections。 Who we are and how we think of ourselves can have a lot to do with our willingness to accept new information。The author backs up his ideas with several interesting studies, some with thousands of subjects。 Most people could benefit fro What makes communication work? As a librarian, I learned that when people came to me with a question, they often had a completely different question they were unable to articulate。 This book is about finding out what the real conversation is by making connections。 Who we are and how we think of ourselves can have a lot to do with our willingness to accept new information。The author backs up his ideas with several interesting studies, some with thousands of subjects。 Most people could benefit from learning more about how to communicate。Thanks to NetGalley for letting me read this 。。。more

Heidi

I loved Charles Duhigg's The Power of Habit and Smarter, Faster, Better, so I was so excited to see his new book! Supercommunicators did not disappoint!Supercommunicators deals with having difficult conversations and creating connection between people。 Each conversation has these elements: What's this really about, how do we feel, and who are we?I love Duhigg's story telling style of combining research and real-life examples to drive home the point。 It keeps each chapter interesting and engaging I loved Charles Duhigg's The Power of Habit and Smarter, Faster, Better, so I was so excited to see his new book! Supercommunicators did not disappoint!Supercommunicators deals with having difficult conversations and creating connection between people。 Each conversation has these elements: What's this really about, how do we feel, and who are we?I love Duhigg's story telling style of combining research and real-life examples to drive home the point。 It keeps each chapter interesting and engaging as you learn about both communication and real-life events。 In Supercommunicators, Duhigg pulls examples from the CIA, jury duty, The Big Bang Theory hit TV show, gun control, anti-vaxxers, and Netflix to demonstrate various communication principles and how they all tie together。 Duhigg manages to address difficult topics without politicizing them and showing how differing viewpoints can engage in a productive conversation。 This storytelling keeps you engaged and makes you want to keep reading to learn how these seemingly impossible conversations and situations occur。 This book is not a dry repetition of facts and studies like other books。I definitely recommend this book for anyone。 It's applications can be used in your personal life and professional life。 I also recommend reading the Afterword which summarizes the famous Harvard Grant study。Thank you to Random House and NetGalley for this eARC! 。。。more

Nilguen

This is my first book by Charles Duhigg。 I have heard so much about his previous books around adjusting your habits to reach your goals。 For years I have obsessively read business books and articles related to my field of work。 Communication has always been pivotal in reaching goals in a corporate environment。 This book is elaborating the various communication styles based on the following three elements: "What´s this really about?" "How do we feel?""Who are we?"Training your amygdala NOT to tak This is my first book by Charles Duhigg。 I have heard so much about his previous books around adjusting your habits to reach your goals。 For years I have obsessively read business books and articles related to my field of work。 Communication has always been pivotal in reaching goals in a corporate environment。 This book is elaborating the various communication styles based on the following three elements: "What´s this really about?" "How do we feel?""Who are we?"Training your amygdala NOT to take over a conversation with sudden emotions, but rather manage your conversation styles according to the above elements is easier said than done。 Therefore, I really loved the examples and consequences that Duhigg elaborated, when the conversation is not led in style。 The examples vary from convincing agents in the CIA right the work culture of Netflix and to private households。 Obviously, asking questions as well as listening are major skills that a human being needs to master to lead an effective and efficient conversation。 I also love the the win-win approach instead of the outdated approach to come out of a conversation as a so called "winner" whilst making your counterpart feel as a "loser"。 Communication is a field that I always see room for improvement in my work as well private environment。 Hence, I feel lucky to have read this ARC。 Thanks to NetGalley and Charles Duhigg。 Crystal-clear recommendation for everyone who seeks to improve their conversation style as well as manage difficult conversations。Find me on instagram 。。。more

Amy ☾

This book really does teach super communication skills。 It goes so much deeper than the typical advice in books about your body language and eye contact, etc。 in fact it mentions how some of us get so wrapped up and worried how we are presenting it takes away from our attention to the other person, which I totally relate too! This book is all about how to talk about difficult topics and disagreements and how it’s often our emotions that underlie big conversations not just the precise topic at ha This book really does teach super communication skills。 It goes so much deeper than the typical advice in books about your body language and eye contact, etc。 in fact it mentions how some of us get so wrapped up and worried how we are presenting it takes away from our attention to the other person, which I totally relate too! This book is all about how to talk about difficult topics and disagreements and how it’s often our emotions that underlie big conversations not just the precise topic at hand。 It teaches us how to take an approach of active listening and digging deeper through questions and establishing connections of identify, emotions, etc。 。。。more

Laura Skladzinski

This was absolutely fantastic。 Researcher Charles Duhigg teaches a framework for recognizing three different types of conversations people have ("what's this really about?", "who are we?", and "how do we feel?"), and then teaches how to match those and take the other person's emotions and experiences into account in your response。 As a consultant, I know that what clients verbally say may not reflect how they really feel / what they want; this book helps you read between the lines and learn how This was absolutely fantastic。 Researcher Charles Duhigg teaches a framework for recognizing three different types of conversations people have ("what's this really about?", "who are we?", and "how do we feel?"), and then teaches how to match those and take the other person's emotions and experiences into account in your response。 As a consultant, I know that what clients verbally say may not reflect how they really feel / what they want; this book helps you read between the lines and learn how to connect more deeply and effectively with everyone you meet。 I absolutely loved "The Power of Habit", and Duhigg uses the same storytelling / science / conclusion formula to present his research in a really engaging and easy to read way。 I am recommending this book to everyone I know! 。。。more

Amy Sunshine

Thank you to @Random and #NetGalley for the digital ARC of #Supercommunicators。 The opinions expressed here are entirely my own。I enjoy Duhigg's writing。 The topics he writes about are applicable to everyone and he makes the science/research accessible through relatable stories and examples。 In today's society, where digital communication is becoming the norm, we're losing our ability to focus, listen and empathize。 This book illustrates how to maintain and strengthen your communication skills。 Thank you to @Random and #NetGalley for the digital ARC of #Supercommunicators。 The opinions expressed here are entirely my own。I enjoy Duhigg's writing。 The topics he writes about are applicable to everyone and he makes the science/research accessible through relatable stories and examples。 In today's society, where digital communication is becoming the norm, we're losing our ability to focus, listen and empathize。 This book illustrates how to maintain and strengthen your communication skills。 。。。more

Allira

Adam Grant rec

Monica

This is a fascinating look at how and why humans communicate, and how we can all do it more effectively。 Charles Duhigg’s well-research book tell us that we generally do not really connect, and so spend more time talk at one another than really communicating our feelings and ideas。 Duhigg sprinkles in anecdotes and sketches to help make his points。Social media and other platforms encourage us to talk or shout in a one-way talking-at style and I worry that we are losing the art of conversation, o This is a fascinating look at how and why humans communicate, and how we can all do it more effectively。 Charles Duhigg’s well-research book tell us that we generally do not really connect, and so spend more time talk at one another than really communicating our feelings and ideas。 Duhigg sprinkles in anecdotes and sketches to help make his points。Social media and other platforms encourage us to talk or shout in a one-way talking-at style and I worry that we are losing the art of conversation, of actually speaking, hearing and interpreting without always applying our biases first。 Supercommunicators offers practical tips to help us get back to real give-and-take styles of communicating。Thanks to NetGalley and the publisher for the digital ARC。 。。。more

Cinnamon Wolfe

Thank you thank you thank you to NetGalley for this advanced copy!!BLOWN AWAY by this book and can not wait to get my hands on the physcial copy so I can read it again and underline and make notes。 I consider myself to be an excellent communicator and this book taught me so much about why I feel that way, and it helped me understand so much about what I am already doing well and what I can do to become an even better communicators。 In this day and age, we are forgetting how to effectively CONNEC Thank you thank you thank you to NetGalley for this advanced copy!!BLOWN AWAY by this book and can not wait to get my hands on the physcial copy so I can read it again and underline and make notes。 I consider myself to be an excellent communicator and this book taught me so much about why I feel that way, and it helped me understand so much about what I am already doing well and what I can do to become an even better communicators。 In this day and age, we are forgetting how to effectively CONNECT and COMMUNICATE with each other。 Social media has had a huge effect on all of us, but we still need to operate in this world by communicating with other humans around us。 This book will help you do that better! I loved the stories included to help make the points, the drawings that also helped visualize the points that were being made。 This book should be required reading for anyone who talks to other people - especially in any sort of team, community or business environment。 So basically everyone。 Get this。 Savor it。 Underline。 Practice。 Be human。 Talk and communicate well。 Enjoy your time in this book! I'm already jealous of how much you are going to learn and I honestly can't wait to read it again! 。。。more

Gordon Paisley

I am always looking for ways to improve my performance at work and in my personal life, and I recognized a long time ago that communication is a key component of success in both these areas。 Strategy and intentions are merely nice to have if you don’t have good communication skills。I appreciate Duhigg’s research and approach to helping us learn to frame communication so we can adjust our approach, words, energy, and emotion for maximum clarity and effectiveness。Duhigg’s stories and examples were I am always looking for ways to improve my performance at work and in my personal life, and I recognized a long time ago that communication is a key component of success in both these areas。 Strategy and intentions are merely nice to have if you don’t have good communication skills。I appreciate Duhigg’s research and approach to helping us learn to frame communication so we can adjust our approach, words, energy, and emotion for maximum clarity and effectiveness。Duhigg’s stories and examples were very relatable and were very effective in conveying the concepts he was trying to get across。 I found myself becoming more aware and careful of my words and more deliberate in being sensitive to the full context of my conversations with others。I’d recommend this to anyone looking for an easy-to-read, insightful, and well-researched book on improving communication in any setting。 。。。more

Anne Lyndon

This book encourages us to approach every conversation thoughtfully, and gives us guidelines on how to proceed when talking to others。